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Discussion Starter · #1 ·
I'm delighted to say that I received a nice package from Kawasaki Canada today.

It has the usual things except for the nano wax.

Books, shirt, shop manual, USB, key fob with VIN......

Very nice. Thank you Kawasaki!


Kawasaki is on my shopping list again.

Hmmm, in June I rode to the Arctic Circle on a Harley Crossbones. I should've had an adventure bike. The Harley was no match for hundreds of miles of slimy muck. Maybe I'll go take a look at what Kawi has in the spring. KLR?

Greg
 
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Wow, I guess that politely complaining about the situation actually worked.

This is good news indeed, and it is more proof Kawasaki wants H2/H2R owners to be happy and proud to be owners.

Frio
 

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I received everything even doubles on the detailing kits but not the H2 shirt. It didn't bother me too much being so excited about the bike but yesterday figured why not call Kawasaki & ask. They said they'd "look into it" which I thought was a polite brush off but got a call back today from "Arthur" the same rep I spoke to saying they see what happened and wanted to know what size I'd like. The shirt is shipping tomorrow. Huh. Pleasantly surprised & very grateful. Good job Kawi.
 

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With all they did it seemed like an honest mistake but at least they seemed to go over the shirt request easily, maybe for your troubles they'll include a little extra something ;)
 
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