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Discussion Starter #1 (Edited)
Myself and another member on here both own 2017 h2's and both have identical gearbox faults. My bike had 4100 when this fault developed the other owner had 3000 on his. It seems to be a manufacturing fault on input shaft but Kawasaki are not 100%. (More info on other post)

I would like to here from any other 2017/18 owners who are near or over 3000 miles as I believe this could end up a recall.

Cheers
 

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Discussion Starter #4
According to Kawasaki's the internal bore has a burr left on it by mistake during the manufacturing process.
 

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Discussion Starter #6
Image shows an example of a burr at the end of the internal diameter of a piece of steel pipe. The internal diameter of the input shaft I suspect has a similar defect, I'm pretty sure it isnt at the end if the internal bore of the shaft though and more likely a small distant along the inside.
 

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Seems noise is only one way when pulling lever in.
The noise is similar to a dry joint or something catching and freeing with the pressure repeatedly.
You say kawasaki are not 100% sure but to me it's clearly a potential loss of control issue.
Not a straightforward warranty claim then?
 

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Discussion Starter #14
Seems noise is only one way when pulling lever in.
The noise is similar to a dry joint or something catching and freeing with the pressure repeatedly.
You say kawasaki are not 100% sure but to me it's clearly a potential loss of control issue.

Not a straightforward warranty claim then?
I did say it was dangerous to mechanic at dealer but got no reply.

Apparently a new input shaft and shift rod sorts this issue but another owner on here with he exact same issue had the parts replaced and it's still doing the same thing.

Do you have a 2017/18 model if so what mileage does your bike have ? Seems like a hard question for people to answer on here.
 

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Hi all,

New to the forum and on the hunt for a 2017/18 model.

Turns out this is the first post i have read!! Thought they were over engineered?? Not filling me with confidence reading this. Dont imagine to many people are near your mileage. Which tbh must be more of a worry for anyone who will be out of warranty when this pops up. There will surly be more in the future. Cant see it being isolated. Not good. As you say this must be a serious safety issue. Kawazaki must be taking this very seriously.

Dave.
 

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Discussion Starter #16
Hi all,

New to the forum and on the hunt for a 2017/18 model.

Turns out this is the first post i have read!! Thought they were over engineered?? Not filling me with confidence reading this. Dont imagine to many people are near your mileage. Which tbh must be more of a worry for anyone who will be out of warranty when this pops up. There will surly be more in the future. Cant see it being isolated. Not good. As you say this must be a serious safety issue. Kawazaki must be taking this very seriously.

Dave.
The level of customer care from Kawasaki is the poorest I have came across. They dont seem to bothered or consider this a major issue. I spoke to head of customer service for UK the other day and didn't get any more answers.
 

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Discussion Starter #19

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Mines a 16 with 2900.

Personally,I'd find out exactly what my rights are and the correct process and start putting everything in writing to force Kawasaki to do the right thing.
Go legal.
 
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