Can't sign in - Kawasaki Ninja H2 Forum
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post #1 of 20 Old 05-23-2016, 07:38 PM Thread Starter
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Can't sign in

Can't sign in on advanced mobile view. It's not great because I really prefer it, that's why I made an account ages ago but could only sign in today as I went to full site. Please fix👍
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post #2 of 20 Old 05-24-2016, 02:47 PM
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Hi there,

Which phone are you using? I was able to log in on Chrome on my android browser.

Lee
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post #3 of 20 Old 05-24-2016, 03:28 PM Thread Starter
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iPhone 6. Every time I tried to log in it says incorrect username or password! Now I have remained logged in on full site and gone on to mobile site and that is ok!
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post #4 of 20 Old 05-25-2016, 11:07 AM
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Haven't been able to recreate this on my end. If you are happy in the standard mobile view, then that works, but if you want to try and get back to the Enhanced Mobile View you'll need to clear cookies to at least past when you opted out of the EMV.

Clearing cookies would be a good first step to handling the password issue as well. But again, if you are happy with your current mobile view and it's working for you, that's good too.

Kevin
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post #5 of 20 Old 07-30-2016, 10:05 AM Thread Starter
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Still the same, cleared all my phone history, as I do now and then, went to sign in and couldn't. Have to go full site, hopefully I'll be able to switch over without it signing me out
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post #6 of 20 Old 07-30-2016, 12:04 PM
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I don't seem to be having the issue over here. Using an iPhone 6 with default Safari browser.

Just to be clear, you're trying to log in through the default Safari browser by selecting the Mobile style that is shown in the attached image, correct?
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post #7 of 20 Old 08-01-2016, 09:30 PM Thread Starter
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No, k was trying to log in on the other mobile version but couldn't, now I have logged in on normal version but can't get on to advanced mobile view which I am used to and much prefer
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post #8 of 20 Old 08-01-2016, 09:48 PM
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This?
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post #9 of 20 Old 08-02-2016, 12:55 PM
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Quote:
Originally Posted by Vmax+h2 View Post
No, k was trying to log in on the other mobile version but couldn't, now I have logged in on normal version but can't get on to advanced mobile view which I am used to and much prefer
can you get us a screenshot of what you are seeing so we can get a better look? thanks.

~Shane
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post #10 of 20 Old 08-02-2016, 09:56 PM Thread Starter
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I am signed in now. When I was trying to sign in on enhanced mobile view a note flashed up at the top of the screen saying incorrect password or username! All I need now is a button I can press to option the enhanced mobile view as in signed in but don't like the standard mobile site
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